Your role as a backup and archiving service provider starts way before the first server file is safely copied and encrypted. You are, in fact, invaluable to your customers in your role as a backup service provider when you sit down with them, weeks before implementation, and walk through a thorough audit of their current storage systems and file retention requirements. These interviews are essential for you to set the right levels of protection for your client; no doubt these audits will also turn up other deficiencies, inefficiencies and vulnerabilities in the customer IT infrastructure that require attention beyond setting up that target backup and archiving system.
Most SMB computing sites grow organically: A server here, an application there
