MSP FAQ

This FAQ covers terms most commonly associated with and used by the managed services and cloud computing profession. This page will be updated from time to time, as we compile more terms and definitions relevant to managed services and cloud computing professionals. If you would like to suggest an addition or modification to one of our definitions, please contact us.

What are Managed Services?

Network Operation Center (NOC)

Help Desk

Remote Monitoring & Management (RMM)