Kaseya Connect 2016 Coverage

Kaseya Connect 2016 is this week in Carlsbad, CA and a lot has happened since I attended last year. Kaseya has a new CEO, some new management, and has...

European GDPR Explained for MSPs

If you've been reading this site for any length of time, you've probably seen some articles about the European Commission's ambitions to create a r...

MSPs Need to Watch User Access Practices

Tata Consultancy Services (TCS), the massive outsourcing provider in India, has just lost a legal battle with one of its clients. At issue in the...

MSP & Cloud Verify Program Now Issuing SSAE 16, SOC 1 and SOC 2 reports

The MSPAlliance today announced they will now be issuing SSAE 16 SOC 1 Type 2 and SOC 2 Type 2 reports for cloud computing and managed services compa...

Autotask Launches Combined RMM and PSA Platform

Building upon it's acquisition of CentraStage, PSA software company Autotask has launched their new platform, combining PSA and RMM capabilities....

IT Spending Decline Could Mean Big Gains For MSPs in 2016

No sooner had I given my session at MSPWorld on IT spending (largely based on Gartner's forecast numbers) than I read a story in the Wall Street Jour...

Hyperconverged Infrastructure

Managed Service Providers have been providing a wide range of IT services to businesses of all sizes. Providing in-house expertise to clients has been...

The Evolution of Ransomware

  A recent study titled, "Battling the Big Hack" by IT professional network Spiceworks found that that 80% of organizations experienced an I...

Identity, Access Management and Security in the cloud

Whether it is an insider who takes advantage of an over privileged account, or a hacker who uses an open port to move through the network until he or ...

Economics of Cybercrime

You have probably heard that malware is growing at an exponential rate, but have you ever wondered why? If customers ask, are you ready to to explain ...