The Flaw in Public Cloud Computing

Planning for worse case scenarios are generally never good for making policy, but in some situations, they can be very useful in making a point. The r...

Vembu and Hitachi Data Systems Partner on MSP Initiative

Backup, disaster recovery, file sharing, and collaboration solutions provider Vembu Technologies has announced a partnership with Hitachi Data Systems...

3 Managed Services Events I’m Attending This Summer

Other than MSPWorld, which is actually this fall and an event everyone should attend, there are 3 managed services events that I'm particularly looki...

Managed Service Providers Must Automate…But Where?

It is a universal truth concerning managed service providers that they must continually evaluate their services to determine ways to automate those th...

The Private Cloud Gap for MSPs

There is a gap dividing providers of managed services from delivering private cloud computing to their customers. The gap is not a technical one; most...

N-able has the SolarWinds at their back

By now, most of you have heard that IT management technology vendor SolarWinds is going to purchase Remote Monitoring and Management (RMM) platform ve...

BREAKING NEWS: SolarWinds to Acquire N-able Technologies

News that SolarWinds plans to buy remote monitoring and management (RMM) platform vendor N-able Technologies should not come as surprise. We have ...

MSPAlliance Members in Oklahoma Need Your Support

At the request of one of our members, MSPAlliance would like to issue a call to action for anyone who would like to provide support (of any kind) to t...

Help Desk

The Help Desk (sometimes called a service desk) is oftentimes confused or mistaken for a Network Operation Center (NOC). Although these two components...

Yes, Public Cloud MSPs Can Be Certified and Audited

We get this question a lot: "I am a managed service provider and I resell or leverage public cloud services...can I be certified?" At the heart of t...