Category Archives: FAQ

Private Cloud Computing

The term private cloud computing may have multiple meanings to different people, but it is generally considered to be the opposite of public cloud com...

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Remote Monitoring & Management (RMM)

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Help Desk

The Help Desk (sometimes called a service desk) is oftentimes confused or mistaken for a Read more

NOC (Network Operation Center)

The NOC, or Network Operation Center, is usually a physical location where a MSP delivers their managed services. The NOC is the heart or nerve center...

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Definition of Managed Services

Managed Services is a term that can mean many things to many different people. Some uses of the term managed services do not have any hin...

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